Terms and conditions
Entry & Ticketing
All persons at Tokyo Alley events attend and participate at their own dignity of risk. You are responsible for your own persons and agree to not hold Tokyo Alley or its organiser/s liable for any damage, theft, or distress incurred at a Tokyo Alley event. You agree to follow all reasonable directions and requests given by Tokyo Alley and venue management, including staff, security, and volunteers. Possession of a ticket does not guarantee you access to all areas of the venue. Entering restricted areas without permission will be considered trespassing.
Tickets are non-refundable, with the exception of event postponement, cancellation, or extraordinary circumstances decided at the discretion of Tokyo Alley. We do not endorse the practice of reselling tickets. Please be careful when purchasing a ticket from a stranger or unverified platforms.
Wristbands (proof of entry ticket) are required to be worn properly and attached around the wrist for venue/event entry. A wristband that is not attached around the wrist is not considered valid. Wristbands must be worn at all times throughout the duration of the event. The removal or alteration of wristbands renders proof of entry/purchase void.
You must purchase another ticket in order to receive another wristband. To avoid overcrowding caused by unfavourable intent to bypass ticketing policies, wristbands will not be replaced for free even if the attendee has previously purchased a ticket. Verified guests and carers are exempt from this condition.
Attendees aged seven (7) years and under are valid for free entry. Attendees aged thirteen (13) years and under must have guardian supervision at all times. Tokyo Alley recommends that any attendee under the age of eighteen (18) be accompanied by an adult.
Tokyo Alley and venue management reserve the right to refuse admission or to eject you for behaviour in non-compliance to the listed “Terms and Conditions”, “Code of Conduct”, and relevant guides. Refunds will not be available if you are ejected from the event by Tokyo Alley or venue management.
All “Terms and Conditions” pertaining to ticketed entry do not apply to Tokyo Market events.
All attendees aged 16 years and older (inclusive of ticket holders, vendors, volunteers, and management) must show proof of vaccination, or a valid medical exemption, to be allowed access to the venue.
A valid proof of vaccination must be the certificate provided by the State Government of Western Australia. Please refer to this article for how to access your COVID-19 vaccination certificate. Attendees who are medically exempt from the COVID-19 vaccination (medical contraindication) must show proof of their exemption on their Australian Immunisation Register (AIR). Please refer to this article for more information.
All attendees aged between 8-60 years (inclusive of ticket holders, vendors, volunteers, and management) are required to wear a face mask. Attendees who are unable to wear a face mask must show proof of medical exemption, as provided by a legitimate practice.
You are expected to maintain and follow COVID-19 related mandates and restrictions, such as personal hygiene and social distancing policies, as directed by the State Government of Western Australia. Please view wa.gov.au for more information.
Please do not attend a Tokyo Alley event if you:
- Are feeling unwell or are experiencing flu-like symptoms.
- Have been in contact with a person who has tested positive for COVID-19, or is also experiencing flu-like symptoms.
- Are waiting for, or have been in contact with a person who is waiting for the results of a COVID-19
- Have been in a COVID-19 positive area within the last 14 days if you are unvaccinated, 7 days if
you are vaccinated.
- Have returned from interstate or international travel within the last 14 days if you are
unvaccinated, 7 days if you are vaccinated.
Tokyo Alley and venue management reserves the right to refuse admission or to eject you for the refusal on inability to provide proof of vaccination, a valid medical exemption, or a demonstration of COVID-19 safety policies. Refunds will not be available if you are ejected from the event by Tokyo Alley or venue management.
Tokyo Alley reserves the right to all material (words, branding, imagery) on its websites and social media accounts unless a third party is credited otherwise.
Visiting users may not save, copy, or download these materials without express permission from Tokyo Alley. If permission for the saving, copying, or downloading of these materials is granted, credit must always be given to Tokyo Alley. Do not modify these materials. The materials are still the copyright of Tokyo Alley or any mentioned third party. All contributors retain the rights to use or distribute their own original photography, videography, and/or illustration materials.
Tokyo Alley is not responsible for the outgoing sites that may be linked on this website.
Tokyo Alley may collect your personal information (identification, contact information, documentation etc.) You agree that this information is voluntarily submitted to Tokyo Alley through websites and application forms. If you are submitting the personal information of others, it is your responsibility to make the “other individual” aware of this policy. Tokyo Alley is not responsible for personal information given to unverified websites, pages, or forms, nor for how personal information is managed by external websites or services.
You understand that you are not expected nor required by Tokyo Alley to provide personal information. Do not submit your personal information if you do not want to provide it. By not providing personal information, you understand that Tokyo Alley may not be able to provide you access to some services or event features.
Any information collected by this website is protected under National Privacy Principles under the Privacy Act 1988.