Terms & Conduct

Entry & Ticketing

All persons at Tokyo Alley events attend and participate at their own dignity of risk. You are responsible for your own persons and agree to not hold Tokyo Alley or its organiser/s liable for any damage, theft, or distress incurred at a Tokyo Alley event. You agree to follow all reasonable directions and requests given by Tokyo Alley and venue management, including staff, security, and volunteers. Possession of a ticket does not guarantee you access to all areas of the venue. Entering restricted areas without permission will be considered trespassing.

Tickets are non-refundable, with the exception of event postponement, cancellation, or extraordinary circumstances decided at the discretion of Tokyo Alley. We do not endorse the practice of reselling unverified tickets. Please be careful when purchasing a ticket from a stranger or unverified platforms.

Wristbands (proof of entry ticket) are required to be worn properly and attached around the wrist for venue/event entry. A wristband that is not attached around the wrist is not considered valid. Wristbands must be worn at all times throughout the duration of the event. The removal or alteration of wristbands renders proof of entry/purchase void.

You must purchase another ticket in order to receive another wristband. To avoid overcrowding caused by unfavourable intent to bypass ticketing policies, wristbands will not be replaced for free even if the attendee has previously purchased a ticket. Verified guests and carers are exempt from this condition.

Attendees aged seven (7) years and under are valid for free entry. Attendees aged thirteen (13) years and under must have guardian supervision at all times. Tokyo Alley recommends that any attendee under the age of eighteen (18) be accompanied by an adult.

Tokyo Alley and venue management reserve the right to refuse admission or to eject you for behaviour in non-compliance to the listed “Terms and Conditions”, “Code of Conduct”, and relevant guides. Refunds will not be available if you are ejected from the event by Tokyo Alley or venue management.

All “Terms and Conditions” pertaining to ticketed entry do not apply to Tokyo Market events.

Website

Tokyo Alley reserves the right to all material (words, branding, imagery) on its websites and social media accounts unless a third party is credited otherwise.

Visiting users may not save, copy, or download these materials without express permission from Tokyo Alley. If permission for the saving, copying, or downloading of these materials is granted, credit must always be given to Tokyo Alley. Do not modify these materials. The materials are still the copyright of Tokyo Alley or any mentioned third party. All contributors retain the rights to use or distribute their own original photography, videography, and/or illustration materials.

Tokyo Alley is not responsible for the outgoing sites that may be linked on this website.

Personal Information

Tokyo Alley may collect your personal information (identification, contact information, documentation etc.) You agree that this information is voluntarily submitted to Tokyo Alley through websites and application forms. If you are submitting the personal information of others, it is your responsibility to make the “other individual” aware of this policy. Tokyo Alley is not responsible for personal information given to unverified websites, pages, or forms, nor for how personal information is managed by external websites or services.

You understand that you are not expected nor required by Tokyo Alley to provide personal information. Do not submit your personal information if you do not want to provide it. By not providing personal information, you understand that Tokyo Alley may not be able to provide you access to some services or event features.

Any information collected by this website is protected under National Privacy Principles under the Privacy Act 1988.

Tokyo Alley is committed to providing a safe and accepting environment for all attendees, regardless of background or identity. All attendees agree to and must comply with all Code of Conduct terms to partake in the event.

Tokyo Alley enforces a strict anti-harassment policy at all events. Harassment is defined as unwanted attention or contact, physical or verbal, that causes discomfort or distress to an individual or environment. Tokyo Alley enforces a zero-tolerance policy against physical violence.

For the safety of attendees, Tokyo Alley and venue management reserve the right to inspect bags and belongings upon entering and exiting the venue, and confiscate or prohibit certain items from the event.

No pets or animals are allowed in the venue, with the exception of working service animals. Service animals must be properly marked and/or distinguished.

Food (including some drink items) must not be brought inside the venue by general attendees. If you are found to be holding “open” food inside the venue, you may be asked to leave the area to consume or discard the item before re-entering the venue.

Unapproved distribution of promotional material in relation to or conjunction with Tokyo Alley events is prohibited.

Tokyo Alley is a family-friendly event and maintains an expectation of an appropriate level of dress. Clothing must not be overly revealing, inherently sexual in nature/source, or include any inappropriate language or elements. Shoes must be worn at all times whilst indoors. Rollerblade or ‘wheelie’ footwear is not considered appropriate footwear. Also see: Cosplay & Dress Policy

There is a zero-tolerance policy for behaviour or possessions that promote ‘hate speech’ or ‘hate symbols’ that are prejudiced against racial, ethnic, gender, sexual, and related identities and/or ideology. Those who are in offence to this will be removed from the event immediately and/or be asked to change clothing.

Tokyo Alley is a drug and alcohol-free event. No illicit drugs or alcohol can be brought to or consumed in or around the event. Smoking and vapour apparatuses are not to be used in or within 20 meters of the venue. Tokyo Alley events are hosted in public venues that may have their own smoking policies. In this instance, Tokyo Alley respects and follows the directions of venue management. Admission will be denied to those who are believed to be intoxicated or under the influence.

If you are experiencing an emergency, please initiate a first responder call to 000 immediately. If possible, please seek out a Tokyo Alley volunteer/committee member, or venue staff/security member for assistance.

Reporting

If you have any concerns or are witness to an incident in non-compliance with Tokyo Alley’s Policies and wish to report it, please seek out a Tokyo Alley volunteer/committee member, or venue staff/security member. Please do not engage directly with the situation. Tokyo Alley may request your personal information and contact details in the process of filing an official Incident Report.

Consequences

Failure to comply with any of Tokyo Alley’s listed policies may result in event ejection or being banned from Tokyo Alley events.

Tokyo Alley or venue management reserves the right to notify local law enforcement authorities in regards to the conduct of an individual. Tokyo Alley will comply with local law enforcement authorities regarding the disclosure of information, statements, or assumed evidence.

Tokyo Alley, as an organisation, is unable to take legal action on behalf of an individual. If you are personally affected by the actions of someone else and wish to take legal action/press charges, it is understood that you are acting as an independent, unassociated with Tokyo Alley.

Tokyo Alley is committed to creating a safe and welcoming environment for all. We have a duty of care to provide an inclusive environment free from harm, and it is the duty of care of our attendees to ensure they do not place anyone at risk. 

All props and weapons may be subject to visual and/or physical inspection by Tokyo Alley staff. Items may be confiscated and kept in our cloak room if deemed unsafe. They will be returned to you at your request upon exiting the venue. If the prohibited item is found to be in breach of state or federal law, the police may be contacted.

Tokyo Alley or venue management is not responsible for any damages sustained to your costume or props.

If you are found to be in violation of Tokyo Alley policy, you may be asked to change clothes, cloak certain items, or to leave the venue.

If you have any questions or concerns about your cosplay or props prior to the event, please contact the Tokyo Alley cosplay team at cosplay@tokyoalleyperth.com and we can advise. If you have any issues during an event, please seek out a Tokyo Alley staff member or volunteer.

Cosplay and Props Policy

Tokyo Alley strongly supports the ‘cosplay is not consent’ movement. Individuals may be reported, issued a warning or removed from the event if any inappropriate comments or actions are made towards or in regards to a person’s cosplay or appearance. Filming or photographing of people without their consent is not permitted and Meta glasses must not be worn. 

Whilst there is sometimes a ‘roleplay’ aspect to cosplay, you are still expected to act appropriately, per our Code of Conduct. 

Tokyo Alley is a family-friendly, inclusive event, and as such we ask all attendees, whether cosplaying or not, to refrain from wearing offensive or inappropriate clothing. This includes, but is not limited to, depictions of nudity, sexual/NSFW content including ‘ahegao’, and hate speech or hate symbols. 

We do understand that some cosplays may be more revealing than others – as a general rule, the breasts, groin, and buttocks must be reasonably covered.

Costumes must not interfere with the running of the event or the comfort and safety of other attendees. We encourage those with large costumes to incorporate a design feature that allows any bulky or excess parts to be dismantled. Where possible, we recommend having a friend on the day to help carry some of your props or belongings to make your experience more comfortable.

All masks, helmets, and other facial coverings must be easily removable if requested by security or Tokyo Alley staff. 

Body paint and fake blood must be sealed to avoid any damage or transfer to property or other people.

Footwear must be worn at all times – the soles of the feet must be covered in their entirety. 

Roller skates/blades, Heelys, skateboards, scooters, and the like are not permitted to be used on the premises. 

Props must be no more than 1.5m in length. If you have entered the Cosplay Competition and your cosplay includes a prop over this limit, you will be required to cloak it until prejudging.

In the interest of safety, certain materials are not permitted at Tokyo Alley. This includes but is not limited to props made of glass and metal or with glass or metal components, and any bio-hazardous, combustible, or dangerous chemicals.

All sharp materials must have their edges rounded or blunted. All spikes must be rounded/deburred and made from a collapsible material such as cardboard or foam.

There is no weight ‘limit’ regarding props, but please be mindful of both your own safety and health and that of others when crafting or deciding on your props. Excessively heavy props may be confiscated in the interest of safety.

Helium balloons are not permitted at Tokyo Alley. If released, these can float into areas of the venue that are inaccessible and/or cause damage to ventilation and electrical systems and thereby pose a fire risk. 

Weapons Policy

All attendees must observe and act in accordance with the Western Australian Government Weapons Act 1999 Legislation, Weapons Regulations 1999, and Firearms Act 1973

Please remember that while travelling to/from Tokyo Alley or in public areas, weapon props may cause concern to the general public. Take care and be aware of your surroundings. Where possible, we recommend keeping weapons sheathed, holstered, or otherwise out of your hands at these times.

For safety reasons, please do not strike, swing at, brandish, or otherwise ‘fight’ with other attendees, even playfully. Action poses while taking photographs are acceptable.

Some vendors at Tokyo Alley may sell items that could violate the weapons policy – these items will be sold in packaging and they must remain in their packaging whilst on the premises.

Firearms and Projectile Weapons

Actual or decommissioned firearms, BB/Airsoft guns, cap guns, military memorabilia, and anything of the like are not allowed under any circumstances.

All props which are modelled after or replicate a legitimate firearm must feature an orange or red tip and cannot be carried in a concealed manner. Firearm props that are fantastical in design, and not easily mistaken for a legitimate firearm, do not require an orange or red tip. All firearm props must be inoperable.

Working projectile weapons are not permitted in or around the venue. Nerf guns are permitted so long as they are incapable of firing projectiles. Bows must either be unstrung or very loosely strung and therefore unable to fire. Arrows must have soft, non-metal, blunted tips made of materials such as foam or cardboard.

Melee Weapons

All blades and blade-like props must have rounded/blunted edges, no sharp points, and cannot be made of metal or other heavy materials. 

Sharp implements such as syringes, scissors, and needles are not permitted.

Baseball bats and batons must be made with hollow plastic or foam. Wooden and metal bats and batons are prohibited.

Whips are not permitted.

Tools, kitchen utensils, and other miscellaneous weapons that may cause harm must be assessed by Tokyo Alley staff before being allowed into the venue.

By participating at Tokyo Alley events, you understand that you may be photographed or filmed, directly or indirectly, at Tokyo Alley events. Tokyo Alley may use event photography/videography of a person’s likeness for the promotion of Tokyo Alley branding, events, and projects. Photos from our website or social media will be removed upon request.

General attendees may take photos/videos at Tokyo Alley events for non-commercial purposes. If you are a photographer/videographer in the media industry and would like to capture the event (for commercial purposes), please apply for a Media Pass.

Please avoid obstructing pathways or doorways. Do not loiter in a single area that would potentially draw a crowd or queue. Unless you hold a Media Pass, do not bring any studio equipment (such as a tripod or flash instrument).

You must always have express consent before photographing/recording others directly. Photography/recording of panel events is permitted unless expressed otherwise by the individual or event officials. Disregarding this policy will be considered and treated as harassment. 

Photography, videography, or recording are prohibited in restricted areas, including volunteer/staff-only rooms and restrooms.